Monday, May 21, 2007
Sales Training Tip #183: Listen With Your Eyes
Listening begins by giving the customer eye contact. Looking them in the eye communicates that you are attentive to what they are saying.
Sales Training Tip #182: Listen For A Change
Listen for changes in your customer's voice. A change in their vocal pitch or tone will often come just prior to them either throwing out an objection or agreeing to an offer.
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