Sales Training Tip #165: You’re The Expert

Never forget that you are an expert, not because of what you sell but because of how you sell. You play a very important role to your customers and that includes listening to what they have to say. Be an expert of your industry in general and your customers in particular.

Sales Training Tip #164: Defining Failure

Is failure a set level, or is it a level we set on ourselves? Failure is not a word. It’s a state of mind. Are you setting yourself up for failure in 2007?